Review of Contract Structure for Service Delivery

Marlborough District Council

Marlborough District Council manages 1,171 hectares of open space and some 20,000 trees, including 6,500 individual street trees. The physical works associated with the maintenance of this asset was undertaken by a specialist in-house amenity horticulture team and three main contractors, split over seven contracts. Xyst reviewed the structure of contracts, including the number of […]

Donovan Nursery Review

Invercargill City Council

After conducting a thorough review of the information provided by Invercargill City Council (ICC), Xyst went through a comprehensive evaluation of the operational and financial viability of Donovan Nursery. As a result of this review certain areas for improvement were identified in stock management, productivity, systems management, and financial management. These findings will help ICC […]

Contracts and Specifications Review

Xyst worked to facilitate a series of tasks that have a focus on operational management of the portfolio of open space. This includes: project management and facilitation of a number of operational tasks developing contract specifications for open space maintenance considering the delivery approach for open space maintenance and how to approach the market, is […]

Review of Open Space Maintenance Delivery

Brimbank City Council

Xyst was engaged to review the Council’s service delivery, with the overall aim of ensuring the service is delivered effectively and efficiently and that it meets the needs and expectations of the community. We reviewed Council’s service delivery and prepared a report which identified the following: The true cost of delivering the service How the […]

Parks Service Unit Operational Review

Xyst worked closely with the unit to better understand the current state of their functions and services, and the effectiveness and efficiency of the current team resourced to deliver them. Also we worked to better understand the outputs and outcomes which Council and the community require from Council’s parks, open spaces and public facilities, and […]

Andy Smith

Andy Smith

I have over 30 years local government experience, holding a range of positions within community development, open space, recreation and sport and community assets portfolios. I was instrumental in developing the first Open Space and Sport Plan for the newly formed City of Onkaparinga in 1998 and for the last 25 years I have been […]

Open Spaces Service Delivery Review – Section 17A Local Government Act

The provision and maintenance of the open spaces in Ashburton district is currently delivered by an in-house team, which provides the full range of cemetery, parks and recreation, and public convenience services under the collective umbrella of “open space”. A service delivery review is a process of determining whether the existing means for delivering a […]

Glyphosate Use Review

Nelson City Council

Xyst captured and analysed glyphosate use across the various business units of the Council including Science and the Environment, Transport, Forestry, Utilities and Parks. We then compared this usage with results from the 2020 Use Review and conducted further research on glyphosate use and use reduction initiatives across other TAs and provided options for future […]

Track Asset Review

Undertook a detailed trail assessment of all Ruapehu District Council (RDC) managed trails using Xyst’s trail assessment system and against HB8630:2004. An individual assessment report has been prepared for every trail and this will include a complete assessment of all aspects of trail provision including visitor experience, current and recommended grade, accessibility, CPTED, hazards and […]

Community Experience Group Organisational Structure Review

Xyst undertook a review for Whakatāne District Council, looking at areas of the business that have the potential for positive change. Three types of change have been considered: 1. Process – any process changes to better benefit staff and the community. 2. Responsibility – role definition and allocating responsibility where there appears to be a […]

Memorial Headstone Safety Audit

The intent of the audit by Xyst was to inspect memorial headstones for stability/soundness and identify any headstones that may present a risk to cemetery visitors and staff. To provide some context, in July 2000 a six-year-old child died as a result of a collapsed headstone in a UK cemetery. UK Councils responded by increasing […]